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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katelyn Williams

April 10, 2025

5  out of  5
rating by Katelyn Williams
"Chris was great to work with explaining the steps I needed to take to submit my claim!"
We responded:
"Thanks Katelyn for the review if you need anything else let us know"
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Glenda Hardy

April 10, 2025

5  out of  5
rating by Glenda Hardy
"Chris was very helpful."
We responded:
"Thanks Glenda if you need any more assistance we are here to help."
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Momma t

April 9, 2025

5  out of  5
rating by Momma t
"Called for a quote it was super quick and easy. Noah was really nice and answered any and all questions I had. I ended up saving over $50 a month by switching to them."
We responded:
"Thanks for the review glad Noah was able to help you out and save you $$$$"
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Benjamin Wheeler

April 7, 2025

5  out of  5
rating by Benjamin Wheeler
"Thanks Chris!"
We responded:
"Thanks for the Stars!!!!!"
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Casey Repass

April 5, 2025

5  out of  5
rating by Casey Repass
"I had chris give me a quote to insure my truck, trailer and new home. I was amazed to say the least. Same coverages and deductibles and he saved me a lot of money. Glad it stopped by and switched to State Farm. Thanks Chris."
We responded:
"Thanks Casey for the review looking forward to having you as a customer glad we was able help you"
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Mary Lafferty

April 4, 2025

5  out of  5
rating by Mary Lafferty
"Chris and his staff are very knowledgeable and are always ready to help anyway they can. Would recommend them to anyone."
We responded:
"Thanks Mary you and Dave are the Best!!!! So blessed to have you as clients"
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Garett Tuckwiller

April 2, 2025

5  out of  5
rating by Garett Tuckwiller
"Super helpful and great customer service."
We responded:
"Thanks for the Stars!!!"
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iBe Nessie

March 28, 2025

5  out of  5
rating by iBe Nessie
"Wonderful service & people!!"
We responded:
"Thanks for the Stars!!!"
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chelsea goins

March 27, 2025

5  out of  5
rating by chelsea goins
"Chris and the rest of the team are always super helpful and get right to the job!"
We responded:
"Thanks Chelsea!!!!"
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April Frye

March 19, 2025

5  out of  5
rating by April Frye
"Chris and Noah both were very professional and helpful. I am very pleased with their service and would recommend to anyone. So very grateful 🙏"
We responded:
"Thanks April so glad we was able to help you with your Auto and Renters Insurance."
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Amber Cooper

March 17, 2025

5  out of  5
rating by Amber Cooper
"great people great experience everyone had quoted me in between 300-400 and these people got me down to 230 something! and gave me some great car advice to get my payment lower if your a first time driver i would definitely recommend this team"
We responded:
"Amber glad we was able to help you save money on Auto insurance looking forward to having you as a client."
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Cory Chafin

March 14, 2025

5  out of  5
rating by Cory Chafin
"Quality care."
We responded:
"Thanks Cory"
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Haden Hager

March 13, 2025

5  out of  5
rating by Haden Hager
"I had a great experience with Chris Waddell’s service. In a very timely manor he was able to give me a much better rate than I have been quoted from anywhere and he was very helpful and polite in answering any questions I had. State Farm is lucky to have this gentleman on their team"
We responded:
"I was glad I could help you get a lower auto insurance rate. Our agency is excited to having you as a client."
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Penelope Michelle

March 12, 2025

5  out of  5
rating by Penelope Michelle
"My experience with State Farm was very easy. Noah was very helpful through the whole process and answered all my questions. Thank you State Farm and thank you Noah for your great customer service!"
We responded:
"Thanks for taking your time and leaving a review. We appreciate your business."
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Lisa m Harris

March 7, 2025

5  out of  5
rating by Lisa m Harris
"Noah was very friendly and helpful."
We responded:
"Hey lisa thanks for the review"
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olivia farley

March 7, 2025

5  out of  5
rating by olivia farley
"great prices good customer service have nothing negative to say about this place"
We responded:
"glad we was able to help thanks for the stars!!!!"
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Brittaney Welch

February 25, 2025

5  out of  5
rating by Brittaney Welch
"Chris and his agent Noah are always so polite and professional. They were able to save me tons. I highly recommend them and actually refer people often. State Farm is lucky to have such knowledgeable agents working for them!"
We responded:
"Thanks for the review and for all the referrals-chris"
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Jacob Milam

February 24, 2025

5  out of  5
rating by Jacob Milam
"Chris waddell is the man."
We responded:
"Thanks Jacob!!!!"
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Edie Ellison

February 24, 2025

5  out of  5
rating by Edie Ellison
"Mr Waddell was very helpful. He was able to insure my home and auto cheaper than my previous insurer and with insurance price increases overall, it was such a relief. I highly recommend State Farm and Mr Waddell if you need good affordable insurance."
We responded:
"Thanks for the review-chris"
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Ranger Stark 04

February 18, 2025

5  out of  5
rating by Ranger Stark 04
"Very efficient and knowledgeable. Prompt service and friendly customer service. Highly recommended."
We responded:
"We was glad we was able to assist you today thanks for the stars!!!"
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Joe Edwards

February 11, 2025

5  out of  5
rating by Joe Edwards
"Chris was great help to me when no one else could help. If you are looking for a honest stright forward agent look no further. This is your guy."
We responded:
"Thanks Joe glad we was able to help you thanks for the stars!!!"
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Deborah Murphy

February 7, 2025

5  out of  5
rating by Deborah Murphy
"Best insurance Agent I have ever dealt with, always kind and willing to help me out"
We responded:
"Deborah, thank you for providing us with a great rating! We appreciate your support! - Chris"
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Josh Vereen

January 24, 2025

5  out of  5
rating by Josh Vereen
"Chris Waddell was very helpful. Got all my questions answered quickly. Thank you."
We responded:
"Thanks Josh"
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Sandy Williams

January 8, 2025

5  out of  5
rating by Sandy Williams
"Good coverage at a great price. Customer service is excellent."
We responded:
"Thanks for the review Sandy it was a pleasure talking to you glad we was able to help"
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Siddharth Reddy

December 11, 2024

2  out of  5
rating by Siddharth Reddy
"I initially gave a 5 star review to these guys(because they asked. Wasn't from me within) but, I'd like to take all of that back and give a negative star rating if possible. This agency was so incompetent towards my policy. This was my first time taking auto insurance and boy was this an experience. They first phished me with a lower monthly premium. Then slowly creeped up the price by 15% because "Drive Safe & Save beacon was not installed on time". I have never received the beacon to install it. The delivery guys must've had trouble delivering. I explained to the agency about this situation, but they were reluctant to make any adjustments and put all the extra 15% charge on me. Starting August 2024, they hiked the premium by 30% in the name of "requested documents were not received, discount was discontinued" when I have already submitted ALL required documents well before July.(no documents were ever requested, mind you. I had to find what the necessary documents were by myself and send them in before any request from their side was even made). I have submitted my grades for the Good Student discount TWICE(once during June and another in August)and signed the Steer Clear form (on June 9th) for the Steer Clear discount well before they even requested anything, but they simply say they haven't received the documents. I even showed the agency proof of me sending all documents by email with date and time stamps to the agency but, they STILL say they did not receive it. When being persistent about these extra charges, they simply blame it on "home office" and that they're "6weeks behind schedule due to unforeseen circumstances". They say the extra amount that I paid will be adjusted to the following month's premium but, that NEVER happens. In fact, only other extra charges are further applied. When asked about the reasons for these extra charges, they say "I DON'T KNOW". That's literally what the agency said. They said "we don't know why you're getting discounts randomly removed and charged extra". In addition to all this, when pointing out the agency's incompetence towards my policy's charges, they instructed me to find a different agent. They also instructed me to leave Statefarm and find a different agent if I cannot pay the extra amount because they claim they are not being paid enough to be dealing with my policy. Every time I get into their office for correction of these discounts, they constantly attempt to end the conversation and deflect it by saying "thank you, see you later" over and over without solving the issue. I don't know if all insurance agents would be this disrespectful towards customers after being this inconsiderate of their finances, but definitely was an experience. I had the worst experience ever. I, personally, would never recommend this agency. Statefarm may be a decent option however, this agency isn't. Go with them only if you do not care about your money, because they won't."
We responded:
"Hello, a top notch experience is deserved by all of our customers. I’m beyond happy to see this positive feedback. - Chris"